Answered By: Mara Shatat
Last Updated: Aug 28, 2020     Views: 20

For students: ask at the desk! We're here to help with paper jams!


For staff: here's a handy tip:

If you clear a paper jam in one of our big printers and you are still getting an error, there is a hidden place that isn't very obvious to clear paper jams from. We will show how to remove a paper jam from that place when all else fails.

Step 1: Opening the Paper Drawers

  • Pull the both Drawers (Have to pull both drawers. Drawer 3 won't open unless 4 is open also.)

Step 2: Pulling B1 (Paper Feed Unit)

  • Pull the label B1 carefully towards you. (It may be a bit tough to pull.)

Step 3: Lifting up Bin order to Remove Paper Jam.

  • Place your fingers by the B2 label and gently lift the cover. (It won't stay up unless hold-on to)

  • Take the Paper Out of the Feed Unit. (While holding the cover.)

    

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