Answered By: Mara Shatat
Last Updated: Sep 09, 2020     Views: 24

To view the IT Knowledge Base article, please click here.

Windows

  1. Make sure you are connected to the Arrows Wi-Fi network. See related articles on how to do that!
  2. Download the Mobility Print client from the following link: http://papercut.com/products/ng/mobility-print/download/client/windows/
  3. Start the installation by double clicking on the downloaded EXE file. The file is normally named 'pc-mobility-print-printer-setup-x.x.xxx.exe'.
  4. On the 'Select Setup Language' screen, choose a language and click 'OK'.
  5. On the 'License Agreement' screen, check the 'I accept the agreement' button - only if you agree to accept the agreement - and click 'Next'.
  6. The setup box will look for available printers. Two printers should show up in the list:
    1. Find-Me_BW [PRINT01]
    2. Find-Me_Color [PRINT01]
  7. On the 'Printer selection' screen, select either - or both - printer(s) and click 'Next'.
  8. On the 'Your network login' screen, enter your Ursuline user name and password. This is the same password for your MyUrsuline, E-mail, and Desire2Learn.
  9. Once the installation process is finished, click 'Finish'.

Mac

  1. Make sure you are connected to the Arrows Wi-Fi network. See related articles on how to do that!
  2. Click on the Apple logo on the top left of the screen.
  3. Select 'System Preferences' from the menu.
  4. Select 'Printers and Scanners'.
  5. Click on the 'Plus' (+) sign on the bottom left of the 'Printers and Scanners' window.
  6. Select Find-Me_BW or Find-Me_Color and click 'Add'. (You can only add one printer at a time)
  7. At this point, the printer is all set. When you try to print your first document, you will be prompted to enter your Ursuline user name and password.
  8. Note: It is very important to double check the user name pre-filled in the user name field. It will normally have your Mac user name. Please change that to your Ursuline user name. If you put your Ursuline password with the wrong user name, the box will still accept your credentials. However, your print job will be stuck and will never make it to the printer. For more information on how to fix this, please see the related article 'Mobility Printing Known Issues and Solutions'.

iPhone/iPad

  1. Make sure you are connected to the Arrows Wi-Fi network. See related articles on how to do that!
  2. Open the app you would like to print from.
  3. To find the print option, tap the app’s share icon.
  4. Scroll down and tap the 'Print' button. If you can’t find the print option, check the app’s User Guide or Help section. Not all apps support AirPrint.
  5. Tap on the 'Printer' button and select either the 'find-me_bw' or 'find-me_color' printer from the list.
  6. Once you select a printer, you will be prompted to log in. Enter your Ursuline user name and password. This is the same password for your MyUrsuline, E-mail, and Desire2Learn.
  7. Once ready to print, tap on the 'Print' button on the top right.

Android

  1. Make sure you are connected to the Arrows Wi-Fi network. See related articles on how to do that!
  2. Open the Play Store and install the 'Mobility Print' app (Published by 'PaperCut Software'). Link: https://play.google.com/store/apps/details?id=com.papercut.projectbanksia&hl=en
  3. Open the 'Mobility Print' app.
  4. The application will present you with a series of instructions. Follow the instructions carefully.
  5. Open the document or app you are trying to print from. Not all apps support printing. You might need to refer to the apps' support site on how to initiate a print. Generally speaking, the print option is available by tapping on the 'three dots' (Menu button), then tap on the 'Share...' button. Select the 'Print' button from the 'Share via' screen.
  6. Select the desired printer.
  7. Once ready to print, tap on the 'print' icon. the print icon is a 'light blue' icon in the upper right hand side above the document preview window.
  8. On the 'Use Mobility Print?' screen, tap 'OK'.
  9. If this is your first time printing, you will be prompted to enter your user name and password. Enter your Ursuline user name and password. This is the same password for your MyUrsuline, E-mail, and Desire2Learn.
  10. Before you tap 'print', check the 'Remember me' check box if you wish to save your user name and password for future use.
  11. Tap the 'print' button.